ABOUT US / HOST CORE VALUES
HOST Core Values
Our core values are the cultural cornerstones of our business, setting the tone for everything that we do, providing the principles and beliefs that underpin our company.
These are our core values:
Collaborative
We work together as one team recognising that everyone’s contribution is important and we can only succeed if we work together as a united entity.
Respecting everyone’s role in our organisation, we nurture our working relationships, taking interest in our colleagues and creating an environment where everyone feels comfortable and valued.
Never fearing failure, we learn and grow from our mistakes, supporting each other throughout our collective highs and lows. We celebrate successes together and support each other to help everyone succeed and thrive in our careers.
Above all, we work together to achieve our goals and strive to continually improve as a business.
Caring
We care about our people, showing empathy and compassion for others and maintaining a positive working environment.
Taking pride in our work, we care about achieving our goals to the best of our ability, always striving to get things right the first time, and using our initiative to continuously improve. We always maintain a professional image in our outputs and our behaviours, and aim to be regarded as a role model for others.
Always mindful of our actions, we commit to zero-harm to our business, our people and the world around us. Adhering to sustainable practices we are conscious of our impact and care about the legacy we will leave behind for our local communities and future generations.
Inclusive
We champion diversity, fully respecting and appreciating every team member’s background, abilities and cultural values. Our environment is safe and non-judgmental, allowing people to speak up when they need to be heard. We embrace different opinions and actively encourage participation and contributions, ensuring everyone has the confidence to use their voice.
Decisions made in our workplace are always transparent and ethical - we are accountable for how we work and the choices we make.
Everyone has access to training and development resources as well as events and activities that cater for all abilities and backgrounds. We strive to provide excellent opportunities for everyone, free from bias or barriers.
Ambitious
We always strive to do better, looking to continually improve ourselves, our roles and the success of our business. We recognise the importance of reflecting on what has gone well but equally important is what could have been better. Collectively we take pride in our work and look to support and encourage each other to be the best we can.
As a team we share a growth mindset, setting short and long term goals and pushing the boundaries of what we can achieve. Always open to new ideas we are confident, resilient and motivated to perform at the highest level.
Careers are nurtured with recruitment happening from within wherever possible. Personally, every member of our team is encouraged to challenge themselves, commit to their Personal Development Plans and embrace all opportunities to further develop themselves and their skills.
Outstanding
We deliver outstanding service at every opportunity, putting our customers first and showing care and sincerity in our service delivery. Trying to anticipate needs before they arise, we are always proactive in our approach and continuously look for ways to improve.
Our mindset is always focussed on what needs to be done rather than what is expected of any given task. We strive to find ways to stand out from the crowd and to go above and beyond the norm and excel.
As a company we pride ourselves on aiming high, seeing our personal and company goals as the minimum that has to be achieved. It is this mindset that helps us discover more opportunities and achieve greater success.
